My device is offline. How do I delete the data?

With this function, you can erase data from your phone remotely in the event of loss or theft. You can delete contacts, recent calls, messages and private messages.

To do this, go to My PSafe  then click Sign in with Google account.

Log in with the same Google account registered in Anti-theft for your device.

From the home screen, move your mouse to the red icon with a plus sign in the lower right

Now, click "Remove Data"

The confirmation screen will appear. To confirm sending the command, type DELETE in the selected field as shown below and then click Confirm and Ready! Data deleted!

If your device is not actively connected to the Internet or if your device is off, the following message appears below: Click Confirm. When a connection has been established, the command will then be executed. Learn more about the requirements for Anti-theft features HERE.

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