How to download files from dfndr vault Android back to your phone?

To download your files saved in the dfndr vault app back to your phone, please follow one of these instructions below:

OPTION 1

A – Open the dfndr vault app and insert your access code (PIN/password/pattern).

B – If you are returning to the app after uninstalling, then tap on Enter and insert your username and password. Please remember to select the same login option (Google/Facebook/Email) used to save your files.

 

C – Accept the permissions required and then select the EXTRACT FILES button to start downloading your files back to your phone.

 

 

OPTION 2

A – Open the dfndr vault app and insert your access code.

B – If you are returning to the app after uninstalling, then tap on Enter and insert your username and password. Please remember to select the same login option (Google/Facebook/Email) used to save your files.

 

C – After accessing your account, granting the permissions required and viewing your files, tap and hold your finger on the files you want to select to be downloaded back to your device.

D – When all files are selected, tap on the UNPROTECT button at the bottom of your screen (an open lock icon).

E – Read the confirmation dialog and tap on UNPROTECT to allow the process to start.

Your files have been unprotected and are now available again on your phone. Note that the files will be returned to the original location on your phone where they were prior to being added to dfndr vault (which, in some cases, especially for files other than photos, may not be your phone’s Gallery).

If you still have questions that are not addressed here, please contact us at support@psafe.com