I forgot my PIN or Pattern, how can I reset it?

To reset your PIN or passcode for dfndr vault:

  1. Open the app and tap on the “Reset” option in the top left corner of the login screen.
  2. Select “forgot password? option. A login screen will open for you to enter your Google Account information that you used to set up vault.
  3. Select “Send link to the email” and ok 😉
  4. Enter  to your email and open the email from noreply@psafe.email
  5. Click on the link to have a new password.
  6. Write your new password.
  7. Now enter the dfndr vault app and select Reset. 
  8. Enter your new password and select “Access my Account”
  9. Enter a new Pattern

And that’s it 😉

If you still have questions that are not addressed here, please contact us at support@psafe.com