What are the requirements to have Anti-Theft enabled?

To allow Anti-Theft features to work correctly, dfndr security must remain installed on your device, kept up to date, and active on your Android device.

Even given all these conditions above, we would like to remind you that the effectiveness of Anti-Theft depends on various factors also out of our control, such as (but not limited to):

• The device power/ battery life remaining;

• An active data connection that exists between the device and the network and/or, in the case of SMS commands, the voice network (including an active account linked to the device); and

• Map data or other information related to location (which comes from third-party services) which may not be available in all areas or display imprecise data.

PSafe reiterates that events or actions of third parties (including the user), is not PSafe’s responsibility (as they are out of our control), and can leave dfndr security and/or your Android device in a condition that does not meet the requirements listed above: for example (including, but not limited to), if a person (a) deletes the app dfndr security from your device or (b) disconnects the device from the voice and/or data networks, perhaps by changing or removing the chip (SIM card).

PSafe neither ensures the location, even if it is approximate, of Android devices with the use of the app dfndr security installed, nor guarantees the success of the search and location process.

PSafe reiterates that the app dfndr security is an auxiliary tool and is not a substitute for procedures a user must follow with the police authorities, especially in the case of a lost or stolen device.

If you still have questions that are not addressed here, please contact us at support@psafe.com