{"id":10207,"date":"2026-07-24T19:16:54","date_gmt":"2026-07-24T19:16:54","guid":{"rendered":"https:\/\/www.psafe.com\/?page_id=10207"},"modified":"2026-07-24T19:18:12","modified_gmt":"2026-07-24T19:18:12","slug":"vishing","status":"publish","type":"page","link":"https:\/\/www.psafe.com\/pt-br\/seguranca-digital\/glossario\/vishing\/","title":{"rendered":"Vishing"},"content":{"rendered":"\n<style>\n.psafe-article-wrapper {\n  max-width: 1120px;\n  margin: 0 auto;\n  padding: 40px 24px 80px;\n  font-family: inherit;\n  color: #2b2135;\n}\n\n.psafe-article-intro {\n  max-width: 900px;\n  background: linear-gradient(135deg, #f8f4ff 0%, #ffffff 100%);\n  border: 1px solid #eadfff;\n  border-radius: 22px;\n  padding: 34px;\n  margin: 0 0 46px 0;\n  box-shadow: 0 14px 34px rgba(75, 19, 209, 0.06);\n}\n\n.psafe-article-intro p {\n  font-size: 17px;\n  line-height: 1.75;\n  color: #4d4557;\n  margin: 0;\n}\n\n.psafe-article-section {\n  margin: 52px 0;\n}\n\n.psafe-article-section h2 {\n  font-size: 34px;\n  line-height: 1.15;\n  color: #4b13d1;\n  margin: 0 0 20px;\n  font-weight: 800;\n  letter-spacing: -0.5px;\n}\n\n.psafe-article-section h3 {\n  font-size: 23px;\n  line-height: 1.25;\n  color: #21152f;\n  margin: 34px 0 12px;\n  font-weight: 800;\n}\n\n.psafe-article-section p {\n  font-size: 17px;\n  line-height: 1.75;\n  color: #4d4557;\n  margin: 0 0 20px;\n}\n\n.psafe-article-section a {\n  color: #4b13d1;\n  font-weight: 700;\n  text-decoration: underline;\n  text-underline-offset: 3px;\n}\n\n.psafe-list-box {\n  background: #ffffff;\n  border: 1px solid #eee8fa;\n  border-radius: 20px;\n  padding: 30px;\n  margin-top: 24px;\n  box-shadow: 0 12px 28px rgba(42, 22, 80, 0.04);\n}\n\n.psafe-list-box ul,\n.psafe-list-box ol {\n  margin: 0;\n  padding-left: 22px;\n}\n\n.psafe-list-box li {\n  font-size: 16.5px;\n  line-height: 1.65;\n  color: #4d4557;\n  margin-bottom: 12px;\n}\n\n.psafe-list-box li:last-child {\n  margin-bottom: 0;\n}\n\n.psafe-list-box strong {\n  color: #21152f;\n  font-weight: 800;\n}\n\n.psafe-warning-box {\n  background: #fffaf2;\n  border: 1px solid #f0d7a1;\n  border-radius: 18px;\n  padding: 26px;\n  margin: 28px 0;\n}\n\n.psafe-warning-box p {\n  margin: 0;\n  font-size: 16.5px;\n  line-height: 1.65;\n  color: #4d3d1f;\n}\n\n.psafe-warning-box a {\n  color: #4b13d1;\n  font-weight: 700;\n  text-decoration: underline;\n  text-underline-offset: 3px;\n}\n\n.psafe-analysis-box {\n  background: linear-gradient(135deg, #f8f4ff 0%, #ffffff 100%);\n  border: 1px solid #eadfff;\n  border-radius: 20px;\n  padding: 30px;\n  margin-top: 24px;\n}\n\n.psafe-analysis-box p {\n  margin: 0 0 20px;\n}\n\n.psafe-analysis-box p:last-child {\n  margin-bottom: 0;\n}\n\n.psafe-analysis-box ul {\n  margin: 0;\n  padding-left: 22px;\n}\n\n.psafe-analysis-box li {\n  font-size: 16.5px;\n  line-height: 1.65;\n  color: #4d4557;\n  margin-bottom: 12px;\n}\n\n.psafe-analysis-box li:last-child {\n  margin-bottom: 0;\n}\n\n.psafe-analysis-box strong {\n  color: #21152f;\n  font-weight: 800;\n}\n\n.psafe-faq {\n  margin-top: 30px;\n}\n\n.psafe-faq-item {\n  border: 1px solid #eee8fa;\n  border-radius: 16px;\n  padding: 24px;\n  margin-bottom: 16px;\n  background: #ffffff;\n  box-shadow: 0 10px 24px rgba(42, 22, 80, 0.035);\n}\n\n.psafe-faq-item h3 {\n  font-size: 21px;\n  color: #21152f;\n  margin: 0 0 10px;\n  font-weight: 800;\n}\n\n.psafe-faq-item p {\n  font-size: 16.5px;\n  line-height: 1.65;\n  color: #4d4557;\n  margin: 0;\n}\n\n.psafe-related-simple {\n  margin-top: 58px;\n  padding-top: 20px;\n  border-top: 1px solid #eee8fa;\n}\n\n.psafe-related-simple h2 {\n  font-size: 30px;\n  line-height: 1.15;\n  color: #4b13d1;\n  margin: 0 0 18px;\n  font-weight: 800;\n}\n\n.psafe-related-simple ul {\n  margin: 0;\n  padding-left: 22px;\n}\n\n.psafe-related-simple li {\n  font-size: 17px;\n  line-height: 1.7;\n  color: #4d4557;\n  margin-bottom: 8px;\n}\n\n.psafe-related-simple a {\n  color: #4b13d1;\n  font-weight: 700;\n  text-decoration: underline;\n  text-underline-offset: 3px;\n}\n\n@media (max-width: 900px) {\n  .psafe-article-wrapper {\n    padding: 30px 18px 60px;\n  }\n\n  .psafe-article-intro,\n  .psafe-list-box,\n  .psafe-warning-box,\n  .psafe-analysis-box {\n    padding: 24px;\n  }\n\n  .psafe-article-section h2 {\n    font-size: 28px;\n  }\n\n  .psafe-related-simple h2 {\n    font-size: 26px;\n  }\n}\n<\/style>\n\n<div class=\"psafe-article-wrapper\">\n\n  <section class=\"psafe-article-intro\">\n    <p>\n      Vishing \u00e9 phishing realizado por voz, geralmente em liga\u00e7\u00e3o, chamada de aplicativo ou \u00e1udio. O criminoso imita banco, empresa, \u00f3rg\u00e3o p\u00fablico ou conhecido para obter senhas, c\u00f3digos, transfer\u00eancias ou acesso remoto. N\u00famero conhecido na tela e informa\u00e7\u00f5es pessoais corretas n\u00e3o provam a identidade de quem liga.\n    <\/p>\n  <\/section>\n\n  <section class=\"psafe-article-section\">\n    <h2>Entenda como funciona o vishing<\/h2>\n\n    <p>\n      O golpista cria urg\u00eancia e mant\u00e9m a v\u00edtima na conversa para impedir uma verifica\u00e7\u00e3o independente. Pode alegar compra suspeita, invas\u00e3o, d\u00edvida, investiga\u00e7\u00e3o ou problema com Pix e orientar a instala\u00e7\u00e3o de aplicativo, a transfer\u00eancia de valores ou a leitura de um c\u00f3digo.\n    <\/p>\n  <\/section>\n\n  <section class=\"psafe-article-section\">\n    <h2>Quais sinais indicam vishing?<\/h2>\n\n    <p>\n      Desconfie quando a liga\u00e7\u00e3o:\n    <\/p>\n\n    <div class=\"psafe-list-box\">\n      <ul>\n        <li>pede senha ou c\u00f3digo de autentica\u00e7\u00e3o;<\/li>\n        <li>orienta Pix para \u201cconta segura\u201d;<\/li>\n        <li>solicita instala\u00e7\u00e3o ou compartilhamento de tela;<\/li>\n        <li>manda ligar para um n\u00famero informado na pr\u00f3pria chamada;<\/li>\n        <li>amea\u00e7a bloqueio ou preju\u00edzo imediato;<\/li>\n        <li>pede segredo ou impede que voc\u00ea desligue.<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"psafe-article-section\">\n    <h2>O n\u00famero do banco na tela torna a liga\u00e7\u00e3o segura?<\/h2>\n\n    <p>\n      N\u00e3o. A identifica\u00e7\u00e3o de chamada pode ser falsificada ou interpretada fora de contexto. Desligue e procure o telefone no aplicativo, cart\u00e3o ou site oficial. Fa\u00e7a a nova liga\u00e7\u00e3o por iniciativa pr\u00f3pria e, se poss\u00edvel, em outro aparelho.\n    <\/p>\n  <\/section>\n\n  <section class=\"psafe-article-section\">\n    <h2>O que fazer durante uma liga\u00e7\u00e3o suspeita?<\/h2>\n\n    <p>\n      N\u00e3o informe dados, n\u00e3o digite comandos orientados e n\u00e3o instale aplicativos. Encerre a chamada e confirme a situa\u00e7\u00e3o pelo canal oficial. Se compartilhou c\u00f3digo, senha ou acesso, proteja a conta imediatamente e avise o banco quando houver risco financeiro.\n    <\/p>\n\n    <div class=\"psafe-analysis-box\">\n      <p>\n        A an\u00e1lise da PSafe considera o controle do ritmo o principal recurso do vishing. Desligar n\u00e3o \u00e9 falta de educa\u00e7\u00e3o: \u00e9 a etapa que devolve ao usu\u00e1rio tempo e liberdade para verificar.\n      <\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"psafe-article-section\">\n    <h2>Perguntas frequentes sobre vishing<\/h2>\n\n    <div class=\"psafe-faq\">\n\n      <div class=\"psafe-faq-item\">\n        <h3>Vishing \u00e9 o mesmo que phishing?<\/h3>\n        <p>\n          \u00c9 uma modalidade de phishing baseada em voz. Phishing \u00e9 o conceito mais amplo.\n        <\/p>\n      <\/div>\n\n      <div class=\"psafe-faq-item\">\n        <h3>Banco pode pedir c\u00f3digo por telefone?<\/h3>\n        <p>\n          N\u00e3o entregue c\u00f3digos de autentica\u00e7\u00e3o. Eles autorizam acessos ou opera\u00e7\u00f5es e devem permanecer privados.\n        <\/p>\n      <\/div>\n\n      <div class=\"psafe-faq-item\">\n        <h3>Atender uma liga\u00e7\u00e3o invade o celular?<\/h3>\n        <p>\n          Atender, por si s\u00f3, n\u00e3o concede acesso. O risco cresce ao informar dados, instalar apps ou seguir comandos.\n        <\/p>\n      <\/div>\n\n      <div class=\"psafe-faq-item\">\n        <h3>Voz conhecida pode ser falsificada?<\/h3>\n        <p>\n          \u00c1udios podem ser editados ou gerados. Confirme pedidos financeiros por outro canal e com uma pergunta contextual.\n        <\/p>\n      <\/div>\n\n      <div class=\"psafe-faq-item\">\n        <h3>O que \u00e9 \u201cconta segura\u201d?<\/h3>\n        <p>\n          \u00c9 uma justificativa comum para induzir transfer\u00eancia. N\u00e3o mova dinheiro por orienta\u00e7\u00e3o recebida em liga\u00e7\u00e3o inesperada.\n        <\/p>\n      <\/div>\n\n      <div class=\"psafe-faq-item\">\n        <h3>Como denunciar?<\/h3>\n        <p>\n          Bloqueie o n\u00famero, preserve registros e comunique a institui\u00e7\u00e3o imitada. Em caso de preju\u00edzo, contate o banco e registre a ocorr\u00eancia.\n        <\/p>\n      <\/div>\n\n    <\/div>\n  <\/section>\n\n  <section class=\"psafe-related-simple\">\n    <h2>Conte\u00fados relacionados<\/h2>\n\n    <ul>\n      <li>\n        <a href=\"\/pt-br\/seguranca-digital\/golpes\/o-que-e-vishing\/\">\n          O que \u00e9 vishing\n        <\/a>\n      <\/li>\n\n      <li>\n        <a href=\"\/pt-br\/seguranca-digital\/glossario\/phishing\/\">\n          Phishing\n        <\/a>\n      <\/li>\n\n      <li>\n        <a href=\"\/pt-br\/seguranca-digital\/glossario\/\">\n          Gloss\u00e1rio de seguran\u00e7a digital\n        <\/a>\n      <\/li>\n    <\/ul>\n  <\/section>\n\n  <section class=\"psafe-related-simple\">\n    <h2>Fontes consultadas<\/h2>\n\n    <ul>\n      <li>\n        <a href=\"https:\/\/cartilha.cert.br\/fasciculos\/golpes-evite-fraudes\/fasciculo-golpes-evite-fraudes.pdf\" target=\"_blank\" rel=\"noopener\">\n          CERT.br \u2014 Fasc\u00edculo Golpes: Evite Fraudes, consultado em 23 de julho de 2026\n        <\/a>\n      <\/li>\n\n      <li>\n        <a href=\"https:\/\/www.bcb.gov.br\/estabilidadefinanceira\/segurancapix\" target=\"_blank\" rel=\"noopener\">\n          Banco Central \u2014 Seguran\u00e7a no Pix, consultado em 23 de julho de 2026\n        <\/a>\n      <\/li>\n    <\/ul>\n  <\/section>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vishing \u00e9 phishing realizado por voz, geralmente em liga\u00e7\u00e3o, chamada de aplicativo ou \u00e1udio. O criminoso imita banco, empresa, \u00f3rg\u00e3o p\u00fablico ou conhecido para obter senhas, c\u00f3digos, transfer\u00eancias ou acesso remoto. N\u00famero conhecido na tela e informa\u00e7\u00f5es pessoais corretas n\u00e3o provam a identidade de quem liga. Entenda como funciona o vishing O golpista cria urg\u00eancia [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":0,"parent":10127,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-10207","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/pages\/10207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/comments?post=10207"}],"version-history":[{"count":2,"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/pages\/10207\/revisions"}],"predecessor-version":[{"id":10213,"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/pages\/10207\/revisions\/10213"}],"up":[{"embeddable":true,"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/pages\/10127"}],"wp:attachment":[{"href":"https:\/\/www.psafe.com\/pt-br\/wp-json\/wp\/v2\/media?parent=10207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}