Six Important Do’s and Don’t’s for Newbie Online Retailers

Selling goods online can be profitable if you do it right. Following are six important do’s and don’ts that you will want to bear in mind as you set up or improve your new ecommerce website.

Do’s

Choose Goods and a Niche with Care
Do some research before choosing goods and a target audience. Picking the right products and then targeting the people who are most likely to buy these products is a recipe for success. It is also an ongoing process, so be sure to re-evaluate your site from time to time to make sure it remains successful.

Connect with People via Social Media
Use social media channels such as YouTube, Pinterest, Facebook and Twitter to reach people with your message. It is also a good idea to add social sharing buttons to your store so your customers can help spread the news about your products to their friends.

Read More: How to Make the Most Out of Your Pinterest Account

Use Only Good Quality Photos
As the old saying goes, “A picture is worth one thousand words.” Make sure every product picture is high resolution, clear, and accurate. Visual appeal will draw in customers while shoddy photography will send them elsewhere.

Don’t’s

Don’t Take Customers for Granted
Customer service is more important than it has ever been. Make it easy for customers to get in touch with you. Always respond to customer complaints and questions and be sure you do so in a polite, professional manner.

Don’t Consider Unethical Business Practices
Shady business practice such as “Black Hat” SEO, evading copyright regulations, and being less than truthful about your products will always backfire on you. When you get caught, you will lose money and may even face legal action in some instances.

Don’t Take Online Security for Granted
Make sure your business website is secure so that hackers cannot steal your customers’ information. Security breaches are not uncommon and they can ruin your reputation almost faster than anything else.

If your use your smartphone to connect to your business website, be sure that it has rock solid protection. PSafe Total has the highest possible score in AV testing and enables you to work on your site from any location without worrying about hackers snooping on your activities, accessing your customer database or locking you out of your account.