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What Should You Do After Losing Your Phone?

If you’ve just lost your phone — or if you want to be prepared in case you lose it — consider this your guide on how to respond to a missing phone.

You have a lot of valuable data on your smartphone: dozens of apps, conversations, personal information, account information, contacts, documents, notes, photos, and your banking app, among others. You may even have a credit card or debit card attached to some of those apps. That’s why it’s important to not let your information fall into the wrong hands by taking measures to ensure that your data is safe in the event of loss or theft. Activate DFNDR’s Anti-Theft feature to keep your device and personal information secure:

activate-anti-theft
Anti-Theft will allow you to remotely block thieves from accessing your device, sound an alarm (if you’ve lost it closeby), track your device, and erase all of your personal information. If you activate Anti-Theft on your device in advance, then the first thing that you should do after losing your device should be to take advantage of its benefits to protect your phone.

Read More: How to Use DFNDR’s Security Scan and Full Virus Scan

How to Use Anti-Theft After Losing Your Device

  1. Go to https://my.psafe.com
  2. Log in with the Google account that you used for Anti-Theft.
  3. From here you can access the “delete data,” “block,” “sound alarm,” and “locate” functions. Simply click on whichever function you want to perform and confirm the action.
  4. If your phone is turned off or not connected to the Internet, a window will appear informing you that your request will not be completed until your phone is back online.

Depending on where you lost your phone — such as if you’ve simply misplaced it — you may want to start with sounding an alarm or locating your device. However, if you’ve lost it on the subway or somewhere more public, you should enable the “block” function to protect your personal information. Even though a kind individual may have found your phone and could be waiting for you to call or text him/her about your missing device, you still don’t want them to have access to all of your information. Next, try to locate your phone. If you believe that your phone has been stolen, and that you’re not likely to get it back, then you should delete all of the data from your device.

Protect Your Phone in Advance

Advanced Protection is another feature that can protect your device in the event that it is lost or stolen. Once activated, this feature will prevent thieves and hackers from breaking into your device and disabling DFNDR’s security system. It will also keep malware from disabling your phone’s security system. Advanced Protection will make sure that all of your photos, conversations, apps, and personal information are protected. Click here to activa Advanced Protection:

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