Things You Need to Do If You Suspect a Credit Card Hack
Credit card fraud happens more than you might think. Learn what to do if you suspect that your information has been compromised.
There is perhaps nothing more alarming than the possibility that your credit card information has been compromised. Credit card hacking is a serious problem that can cause you an unnecessary headache. To help mitigate the risk of your information being compromised, take advantage of the Anti-Hacking feature. This feature will detect when a website or program has malicious intent, and it will automatically warn you of the risk, ensuring your information is always kept safe. Click here to stay protected against phishing attempts and malicious sites:
Studies show that 47 percent of the world’s credit card fraud occurs in the U.S. Although lengthy measures are being taken to protect customer information, hacks are still a prevalent part of the credit card world. In this article, you’ll learn about all of the things you should do the moment that you figure out someone has gotten your credit card information, so you can mitigate the risk of your money being spent by someone other than you.
Read More: How to Use DFNDR’s Anti-Hacking Feature
First: Call the credit card company and your bank.
As soon as you realize that there has been a breach, you should call your credit card company and your bank (as needed). Let the company know about the activity you suspect, and have them verify with you the most recent charges, their location, and the amounts. That way, they can claim any unauthorized charges as fraudulent and put a hold on your account, which will halt the ability for anyone to use your card credentials.
Second: Send written notification to your creditors.
After notifying your credit card company by phone, you should follow up with a letter. This will come in handy in the event that you are being held accountable for the fraudulent charges, and having a paper trail makes it easier to prove that you reported the incident. You should do this as quickly as possible. If you send a letter within two business days of the fraudulent charges, the maximum liability to you would be $50. If you report it after two business days, but less than 60 days after your statement is sent to you, your liability would be up to $500. Be sure to send your letter via certified mail (or an alternate, trackable method) and to make copies of it for your records.
Third: Monitor your statements closely.
After a fraudulent attack, it’s important to keep a close eye on your statements, even after you believe the issue has been resolved. Be on the lookout for strange or unauthorized charges and be sure to closely record when you have conversations or contact with your credit card company.